Please read these terms carefully before creating an account or using any services on Pikeluck. We've aimed to write everything in plain, clear language so you can easily understand your rights and responsibilities.
Pikeluck is exclusively for Bangladeshi citizens aged 18 and above. A one-time KYC verification using your NID or passport is required before making your first withdrawal.
Minimum deposit is ৳100 and minimum withdrawal is ৳500. Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes.
When you receive a bonus, you must meet a specified wagering requirement before withdrawing. This is typically 15–25 times the bonus amount.
Each user is allowed only one account. Creating multiple accounts may result in all of them being permanently suspended.
Once a bet is confirmed, it generally cannot be cancelled. In the event of a technical error, Pikeluck reserves the right to review and void the bet.
Pikeluck reserves the right to update these terms as needed. Users will be notified of any changes via the app or email.
These Terms and Conditions constitute a legally binding agreement between Pikeluck (referred to herein as "we", "the platform", or "Pikeluck") and each member who uses its services (referred to herein as "you" or "the user"). By accessing the Pikeluck website or app and creating an account, you are deemed to have automatically accepted these Terms and Conditions.
These terms and conditions are available in both English and Bangla. In the event of any conflict or ambiguity, the English version shall take precedence, though the Bangla translation is kept as accurate as possible.
Important: We recommend reading these terms carefully. If you have any questions before opening an account, feel free to ask the Pikeluck support team via live chat.
Pikeluck is an internationally licensed online betting and gaming platform operating in Bangladesh and several other countries. It is the user's responsibility to comply with local laws — verifying whether online gaming or betting is legal in your country is solely your own responsibility.
To open an account with Pikeluck, the following conditions must be met:
During registration, a One-Time Password (OTP) will be sent to your mobile. Once your number is verified with the OTP, your account becomes active. KYC (Know Your Customer) verification is mandatory before your first withdrawal — you'll need to submit your NID, passport, or birth registration certificate. Once KYC is completed, you won't need to do it again.
Warning: If you register using false information or assume another person's identity, Pikeluck reserves the right to close the account and forfeit any remaining balance.
It is entirely the user's responsibility to keep their account password and login details secure. Sharing login credentials with anyone else is strictly prohibited. If any unauthorized access to your account is detected, notify Pikeluck support immediately.
There are a few key rules all users must follow when placing bets on Pikeluck:
In an accumulator or parlay bet, every selection must win — if even one loses, the entire accumulator is lost. A maximum of 20 selections can be combined in a single accumulator.
Payout limits may vary by game and market. Please refer to the in-game guidelines for the most up-to-date information.
The following rules apply to all deposits and withdrawals on Pikeluck:
Bonus balance cannot be withdrawn directly. Once the wagering requirement is fulfilled, the bonus converts to your main balance and becomes withdrawable.
Anti-Money Laundering Policy: Pikeluck strictly adheres to Anti-Money Laundering (AML) regulations. Large withdrawal amounts may require identity and source-of-funds verification. Suspicious transactions are automatically flagged for review.
Withdrawals to third-party accounts or another person's mobile number are strictly prohibited. All withdrawals must be made to a method registered in the user's own name.
Pikeluck regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms, which are detailed on the relevant offer page. Some general principles apply:
Pikeluck reserves the right to modify, suspend, or cancel any bonus offer at any time. Active promotions may be changed without prior notice. If bonus abuse or clear bonus hunting is detected, the account will be subject to review.
Pikeluck places the highest priority on protecting user data. Our platform uses 256-bit SSL encryption, and all financial transactions are processed through PCI DSS-certified payment gateways.
Full details on how your personal data is collected, stored, and used can be found on our Privacy Policy page. In brief:
Users may request a copy of their personal data and, under certain conditions, request its deletion. To do so, contact us at support@pikeluck.click.
The following activities are strictly prohibited on Pikeluck:
Violating this prohibition will result in immediate account closure, and your balance may be forfeited. In serious cases, the relevant authorities will be notified.
Pikeluck may temporarily suspend or permanently close an account in the following circumstances:
If there is a remaining balance when an account is closed and no terms violation is found, that balance will be refunded after KYC verification. Bonus balances and any funds tied to incomplete wagering requirements will not be returned.
For inactive accounts (no transactions for over 12 months), Pikeluck may deduct a monthly inactivity fee of ৳200 or 10% of the balance, whichever is lower. You will be notified by email 30 days in advance.
Pikeluck is firmly committed to responsible gaming. We aim to provide a safe and controlled entertainment environment for every user. To support this, we offer the following tools:
If you feel that betting is going beyond entertainment, please use our Responsible gaming You'll find helpful information on this page. You can also reach us via live chat.
If you have a dispute regarding a bet outcome, payment, or account matter, follow the steps below:
Disputes must be submitted within 30 days of the incident. Claims filed after this period may not be accepted. If you are not satisfied with Pikeluck's decision, independent third-party arbitration is available — contact us by email for details.
Any disputes relating to these terms and conditions shall be governed by the laws of Pikeluck's licensing authority.
Last Updated — 1 January 2026: These Terms and Conditions were last updated on 1 January 2026. For any future changes, Pikeluck will notify members at least 14 days in advance via email or in-app notification.
On many betting platforms, the terms and conditions are written in such dense legal language that most users give up before finishing the first paragraph. At Pikeluck, we wanted to change that. Everything on this page is written in plain, straightforward language — no legal jargon, no hidden traps.
The most common questions we get are about bonus wagering requirements. For example, say you deposit ৳1,000 and receive a 150% bonus — your balance becomes ৳1,000 + ৳1,500 = ৳2,500. However, to withdraw the ৳1,500 bonus, you must first wager 20 times that amount, i.e., ৳30,000. Once that wagering requirement is met, the ৳1,500 is added to your main balance and becomes withdrawable. Your original deposit of ৳1,000 is always available for withdrawal.
A lot of users ask about KYC — is it really mandatory? Yes, it is required before your first withdrawal. But it's actually there to protect you. If someone tries to access your account without permission and withdraw funds, KYC is what stops them. Once completed, you won't need to do it again.
Odds changing during live betting can sometimes cause confusion. On Pikeluck, after you click to place a bet, a confirmation screen appears showing the final odds. Pressing "Confirm" locks in your bet at those odds. If the odds change in between and you don't want to accept the new ones, you can cancel.
The rule against multiple accounts is worth explaining. It exists to prevent bonus abuse. If two members of the same household want to open separate accounts, they must each use entirely different ID documents, mobile numbers, and email addresses — and it's a good idea to let support know in advance.
Many users worry about inactivity fees. Simply put, this fee applies when there has been no account activity for twelve months. That said, Pikeluck will notify you by email before it kicks in. If you have a balance, simply log in and place a small bet or make a deposit to reset the timer. If you have any concerns, feel free to reach out to our support team.
The bottom line of Pikeluck's full terms is simple: play fair, keep your account secure, understand your bonus conditions before using them, and stay within your limits. Follow these rules and Pikeluck is committed to giving you the best possible experience.